The Login screen has a Forgot? button. If you click on that with nothing entered in the userid and password fields, the system will ask you for your email address, and send an email with a list of all the userids registered to that email address. If you click the Forgot? button having entered your userid, the system will (after checking with you) change your password to some random data and email you the result.
You can make changes at any time until the competition closes. To change an image you already uploaded, you have to delete the entry and start again with that image. Other images remain unaffected.
Our server sent out a confirmation email immediately. Check you typed your email address correctly. Some ISPs (including Xtra/Yahoo) hold back emails from new contacts the first time, as a method for stopping spam. The idea is that a spammer will not retry, whereas a genuine contact will. Our system will keep retrying for a couple of days before giving up. Please allow your server to wait an hour. If you have not received confirmation after this time please check your spam folder.
We have built into our system a number of very secure checks and are absolutely confident that your photos and information are secure. By uploading your images online you will also avoid the possibility of your USB flash drive going astray.
