Our server sent out a confirmation email immediately.   Check you typed your email address correctly.   Some ISPs (including Xtra/Yahoo) hold back emails from new contacts the first time, as a method for stopping spam.   The idea is that a spammer will not retry, whereas a genuine contact will.   Our system will keep retrying for a couple of days before giving up.  Please allow your server to wait an hour.   If you have not received confirmation after this time please check your spam folder. If there is still no confirmation after 24 hours, please contact us by telephone.